Zee Privacy Policy — Your Data, Our Responsibility

When registering on the zee platform, your name, email address, mobile number, and date of birth are collected. This information is essential for creating and managing your account. We also automatically collect your device type, browser version, and IP address, which helps ensure the security of the platform. For financial transactions, limited payment method information is collected, but full card numbers or bank details are not stored on our servers. When you contact us, records of those communications may also be retained to help improve our service quality. In accordance with applicable laws in Bangladesh, we collect only the information that is necessary and refrain from collecting any excess data.

The information collected is primarily used to manage your account, process transactions, and provide customer support. Your data is analyzed to ensure the security of the zee platform and to prevent fraud. We analyze your preferences and usage patterns to present you with more relevant content and offers. Anonymized statistics are also used for the technical development of the platform and testing of new features. With your consent, we may send you important updates, promotional messages, and platform-related notifications. However, you may request to stop receiving such messages at any time.

Zee never sells or rents your personal information. However, limited data may be shared with trusted third parties to provide specific services, such as payment processors or technology infrastructure providers. Strict confidentiality agreements are maintained with these partners, and they may only use the information for designated purposes. In cases of legal obligations or government directives, information may be disclosed in compliance with applicable law. Necessary information may be shared with regulatory bodies to ensure responsible gaming. We always handle data sharing with full transparency and treat your privacy as our highest priority.

All data on the zee platform is secured using SSL/TLS encryption technology, which ensures that communication between your browser and our servers is completely safe. Our server infrastructure undergoes regular security audits and adheres to the latest cybersecurity standards. Two-factor authentication is used to prevent unauthorized access to accounts. If suspicious activity is detected, alerts are automatically triggered and accounts may be temporarily suspended if necessary. Our data protection team monitors systems around the clock and is prepared to respond swiftly to any security incidents. When the data retention period expires, information is deleted using secure methods.

Every zee user has the right to maintain full control over their personal information. You can view, correct, or update the information stored in your account at any time. You also have the right to request deletion of your data, though certain information may need to be retained for a specified period due to legal obligations. The option to opt out of marketing communications is always available and will not affect your use of core services. You also have the right to object to the processing of your data, and we are obligated to respond to such requests within a reasonable timeframe. For any privacy-related complaints or requests, please contact our support team.

The zee platform uses cookies to enhance your browsing experience by remembering your login state and saving your preferred settings. Essential cookies are necessary for the platform's core functionality and cannot be disabled. Analytical cookies help us understand how users interact with the platform, which supports improvements to our service quality. You can manage or delete cookies through your browser settings, though doing so may cause some features to not work properly. We do not use third-party advertising tracking cookies, and your browsing history is not shared with any external advertising networks.

If you have any questions or concerns about this privacy policy, please contact our support team at: support at zee.wine. We generally respond to all privacy-related requests within 48 hours. This policy may be updated from time to time, and we will notify you of any significant changes via email or through the platform. The latest version of the policy will always be available on this page, with the date of the most recent update noted at the top. By continuing to use zee's services, you will be considered to have accepted the latest version of this privacy policy. We are always committed to managing your information with transparency and integrity.