Table of Contents
1. General Terms & Conditions
By accessing or using the zee platform, you are deemed to have fully agreed to these terms and conditions. These terms constitute a legally binding agreement between zee and the user. If you do not agree with any part of these terms, please refrain from using the platform. zee reserves the right to modify these terms at any time, and your continued use of the platform after any changes will be considered acceptance of the updated terms. These terms are governed by the applicable laws of Bangladesh.
The platform is operated for entertainment purposes only, and our goal is to provide users with a safe and enjoyable experience. zee is not responsible for any third-party activities or external websites. All content, design, and software on the platform are the intellectual property of zee and may not be reproduced without permission.
2. Account Registration & Eligibility
To register on the zee platform, you must be at least 18 years of age and a legal resident of Bangladesh. All information provided at the time of registration must be accurate, complete, and up to date. Each user may open only one account, and creating multiple accounts is strictly prohibited. It is entirely your responsibility to keep your account password and login credentials secure. zee may request additional documents for identity verification at any time.
Providing false information during account registration may result in immediate account closure and cancellation of any pending transactions. If you suspect unauthorized access to your account, notify our support team immediately. zee will never ask for your password via email or phone.
3. Deposits & Withdrawals
All financial transactions on the zee platform are conducted in Bangladeshi Taka (BDT). Before making a deposit, please ensure that your account has been fully verified. Withdrawal requests generally take 1–3 business days to process, and funds are released only after the required verification process is completed. Minimum deposit and withdrawal amounts are listed on the platform's payment page. zee is committed to preventing money laundering and reserves the right to investigate suspicious transactions.
Deposited funds may only be withdrawn through the registered payment method. Transferring funds to third-party accounts is strictly prohibited. Please contact our support team for any payment-related issues.
4. Bonuses & Promotions
Zee offers various bonuses and promotional offers from time to time, available under specific terms and conditions. Each bonus has its own wagering requirements and validity period, which are clearly stated in the offer details. The specified betting conditions must be met before bonus funds can be withdrawn. Any attempt to collect bonuses using multiple accounts or through any other dishonest means will result in account termination. zee reserves the right to modify or cancel any promotion at any time.
Zee's decision shall be considered final in any bonus-related dispute. To take advantage of bonus offers, the account must be fully verified and must not have any active restrictions.
5. Responsible Gaming
Zee believes that gaming is a form of entertainment and should always be enjoyed responsibly. We encourage users to make use of deposit limits, session limits, and self-exclusion features for their own benefit. If you feel that gaming is having a negative impact on your daily life, please visit our responsible gaming page immediately. Use of the platform by anyone under 18 is strictly prohibited, and ensuring this is also the responsibility of parents and guardians. zee provides contact information for professional support organizations when needed.
Our Responsible Gaming Detailed guidelines and support information are available on the page. If you notice signs of gaming addiction, activate self-exclusion on your own or contact our support team.
6. Account Closure & Suspension
Zee reserves the right to immediately suspend or permanently close any account in the following circumstances: providing false information, operating multiple accounts, fraudulent or deceptive activity, and attempting to breach platform security. In the event of account closure, verified balances will be returned, however bonus funds may be forfeited. Users may also request account closure at any time. Re-registration after account closure requires zee's approval. There is an option to appeal a suspended account.
Zee will always notify the user by email regarding any account suspension and provide an explanation of the reason. No final decision will be made until a fair investigation process has been completed.
7. Dispute Resolution
Any dispute between zee and a user will first be attempted to be resolved through discussion. To raise a dispute, the user must notify our support team in writing within 30 days of the incident. zee typically provides an initial response to a dispute within 14 business days. Additional time may be required for investigation of complex matters, and the user will be informed accordingly. The user retains the right to appeal zee's decision through applicable legal channels.
Both parties are requested to maintain a cooperative attitude during dispute resolution. zee is committed to resolving disputes through a fair and transparent process at all times.
8. Changes & Updates
Zee reserves the right to update or amend these terms at any time, and changes will take effect as soon as they are published on this page. Advance notice will be sent to the registered email address for significant changes. Users are advised to visit this page regularly to stay updated on the latest terms. Continued use of the platform after any changes will be considered acceptance of the updated terms. If any part of the terms is unclear, please contact our support team.
The latest version of these terms will always be available on this page, and older versions will be automatically superseded. zee is committed to maintaining transparency and user trust at all times.